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AI Usage

How CareNestHQ™ may use artificial intelligence

This disclosure explains how AI-related features may appear in CareNestHQ™ products and what you should expect from them.

Last updated: June 27, 2026

Human-Centered AI

AI features, when offered, support caregivers without replacing judgment, clinicians, or family decision-makers.

Family Controlled

Families and designated care space owners control who participates and what coordination context is maintained.

You Control Your Data

Users decide what caregiving information they enter, retain, and share within their care space.

Overview

How CareNestHQ uses AI

CareNestHQ™ may introduce AI-assisted features to help family caregivers and care teams work with information more efficiently. Possible uses include:

  • Summarizing caregiving information you choose to store or upload
  • Helping organize records, appointments, and care notes
  • Identifying patterns or trends in information you provide
  • Improving caregiver workflows and product experiences

Not all AI features are available today. When we launch them, we will describe what each feature does in the product and update this page as needed.

Human decisions

AI does not replace caregivers or clinicians

CareNestHQ™ AI features, if enabled, are designed to support coordination — not to replace human judgment. Specifically:

  • AI does not replace caregivers. Families and care teams remain responsible for care decisions.
  • AI does not provide medical advice. Outputs are not diagnoses, treatment plans, or clinical recommendations.
  • AI does not make healthcare decisions. You should consult qualified healthcare professionals for medical questions.

See our Medical Disclaimer for more about educational content on the site.

Accuracy

Accuracy limitations

AI systems can produce incomplete, outdated, or incorrect outputs. Automated summaries or suggestions may miss important context.

You remain responsible for verifying information before relying on it for caregiving, scheduling, medication management, or communication with healthcare providers.

Privacy

Privacy and AI processing

We do not sell your personal information. When AI features process user content, they will follow the data practices described in our Privacy Policy, including limitations on sharing with service providers.

If we use third-party AI providers in the future, we will describe those relationships in our privacy materials and update subprocessors as appropriate.

Questions? Contact privacy@carenesthq.com or visit our Legal Center.