Our commitment to accessible experiences
CareNestHQ™ is committed to providing an accessible experience for family caregivers, care teams, and visitors who use assistive technologies.
Last updated: June 27, 2026
Accessibility for all users
We believe caregiving information and coordination tools should be usable by as many people as possible, including users with disabilities. We design and maintain carenesthq.com with accessibility in mind as the product evolves.
This statement reflects our current accessibility goals and practices. It is not a certification of compliance with any specific standard.
Accessibility standards we work toward
We aim to align with widely recognized accessibility guidance, including:
- WCAG 2.1 Level AA goals — perceivable, operable, understandable, and robust content
- Keyboard accessibility — core navigation and forms usable without a mouse where feasible
- Screen reader compatibility — semantic structure and labels to support assistive technologies
- Color contrast — readable text and interactive elements across themes and states
- Responsive design — layouts that adapt to different screen sizes and zoom levels
We do not claim formal WCAG certification or third-party conformance certification at this time.
Accessibility features on our site
- Keyboard navigation for primary site flows
- Screen reader support through semantic HTML and ARIA where appropriate
- Semantic HTML landmarks and headings
- Accessible forms with labels and error messaging
- Focus management in dialogs such as the site CTA modal
- Responsive layouts for mobile, tablet, and desktop
- Alternative text support for meaningful images
Some legacy or third-party content may not yet meet every goal. We prioritize fixes that affect core reading and conversion paths.
Ongoing improvements
Accessibility is an ongoing effort, not a one-time project. We review new pages, components, and features for accessibility as we ship them and address issues reported by users.
Report accessibility issues
If you encounter a barrier on carenesthq.com or need content in an alternative format, please contact us:
Email: accessibility@carenesthq.com
Include the page URL, a description of the issue, and the assistive technology or browser you use if possible. We aim to respond within a reasonable timeframe.
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